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Online Tutor
1. SYSTEM REQUIREMENTS
2. GOBiS ONLINE FUNCTIONS
2.1 Functions
2.2 Navigation
2.3 Security and Users – SmartSite Log In
2.4 Using GOBiS Online
2.4.1 Sign in
2.4.2 ‘My Profile’
2.4.3 ‘Search’ - How do I know
which services I require?
2.4.3.1 ‘Services for Your Business’
search
2.4.3.2 ‘Find a Service’ search
2.4.4 ‘My Workspace’ - How do
I know which services I require?
2.4.5 ‘Service Summary’ –
Does this service apply to me?
2.5 Further Assistance
1. SYSTEM REQUIREMENTS
To access GOBiS Online:
- The minimum recommended browsers are Microsoft Internet Explorer
5.0, or Netscape 6.0
- Cookies must be enabled in the web browser. Go to the ‘Options’
menu of your browser and select "Enable Cookies"
To utilise the Department of Tourism, Regional Development and Industry’s
SmartSite:
- The minimum recommended browsers are Microsoft Internet Explorer
4.0, or Netscape 6.0 (Netscape 4.0 is not supported); Opera
6 (or any other browser that supports Javascript 1.3)
- Javascript must be enabled
- Cookies must be enabled
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2. GOBiS ONLINE FUNCTIONS
2.1 Functions
- diagnose Government services available to assist your business
- obtain a specific service through a single service search
- view and print details of Queensland and Commonwealth services
- manage your list of services by performing multiple searches
and adding/or removing items from your list.
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2.2 Navigation
GOBiS Online provides a standard set of navigation tabs which
are your keys to moving around the system. These tabs are:
- Signed In/LoggedOut allows you to sign in or log out of
the site
- Search allows you to commence any search function
- My Profile allows you to update your details
- My Workspace allows you to manage your list of services
ie add, remove
- Further Assistance provides contact information for GOBiS
- On Line Tutor answers any questions relating to the operation
of GOBiS Online.
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2.3 Security and Users - SmartSite Log
in
Access to functions within GOBiS Online is via the Department
of Tourism, Regional Development and Industry SmartSite user Sign In and
authentication. Clients registering with SmartSite are provided
with a password to Sign In. This Sign In authenticates clients
and allows them to reenter their own workspace.
Users entering the site are categorised as either:
- Logged Out. You are able to conduct searches but are unable
to save your list of services
- Signed In. You are able to complete searches and return
to your list of services at another time
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2.4 Using GOBIS Online
2.4.1 Sign In
The first tab on the toolbar identifies whether you are Signed
In to or Logged Out of the site.
To Sign In you need to be registered with SmartSite. If you
are not a registered SmartSite User, click the Sign In tab
to link to the SmartSite Sign In page. Click on "If you
do not yet have a FREE SmartSite account, please click here
to create one." Click on the type of account you wish
to create.
You will be asked to provide your personal details. You will
be registered upon completion of all the mandatory fields.
The system allocates a user password which is emailed to the
email address you provided. You can now Sign In. Signing in
enables you to return to your Workspace at future times to
access your search results.
Results of searches conducted prior to Signing In will still
be available after Sign In but ONLY IF the Sign In is completed
within the same browser session (ie. if the Registration /
Sign In is completed without closing the browser that was
being used to perform the searches or without disconnecting
from the internet).
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2.4.2 ‘My Profile’
My Profile provides your personal details used for your login
to the Department’s SmartSite. Once you have Signed In
you can update your contact details.
Click on the My Profile tab in the navigation bar on all
GOBiS Online pages. This link opens the Client Profile Edit
page and displays your profile details.
If you change your email address, your password will be changed
and emailed to your new address. You will then need to Sign
In to the system again utilising the new password.
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2.4.3 ‘Search’ - How do
I know which services I require?
Click on the Search tab in the navigation bar on any GOBiS
Online page. This will take you to the Service Search page.
Select one of 2 search options to provide you with a list
of possible services
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2.4.3.1 ‘Services for Your
Business’ Search
This search provides you with a complete diagnosis of services
available for your business. Click on ‘Services for
your Business’ to commence a question and answer session.
If your industry category is not listed in the drop down
list, use the link provided to complete the GOBiS Information
Request Form and click 'Submit Comments' to send the completed
form to GOBiS staff. They will either send you a package
of information or contact you for further information.
To change the answers to previous questions, use the navigation
in the left hand panel by clicking on the subject you wish
to review.
By hovering your mouse over any highlighted and underlined
text in questions, a pop up window will appear providing
further information about the term highlighted.
Once you have completed all of the questions, the My Workspace
page will automatically open. This page will contain a list
of suggested services which may be relevant to your business.
Click on the links for information related to these services.
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2.4.3.2 ‘Find a Service’
Search
Enter one or more words from the service title in the search
field (Multiple word searches will be treated as an ‘AND’
search). Alternatively select a single keyword from the
drop down list.. Selecting a keyword/s from the dropdown
list will identify services linked to those keywords.
Once the desired criteria has been entered, click the Search
button. The results of your search will be listed.
If you are satisfied that you have the correct service
add it to your List in My Workspace, by ticking the checkbox.
If you wish to add all of the services from your search,
tick the ‘Add all search results to my List’.
To access the services that you have added to your List,
click on the My Workspace tab in the toolbar.
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2.4.4 ‘My Workspace’ - How
do I know which services I require?
My Workspace allows you to manage your service requirements.
From My Workspace page you can view information related to
services.
Open the My Workspace page by clicking the tab at the top
of any of the GOBiS web pages. The My Workspace page will
also automatically appear at the completion of the ‘Services
for Your Business’ search and enables you to manage your
list of services. View and modify the list of services selected
from your searches. To delete all services in your Workspace,
tick the checkbox below the list and click on the Remove tab
at the bottom of the screen.
View information about a service by clicking on the service
title. This will take you to the Service Summary page where
you can access additional information about the service.
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2.4.5 ‘Service Summary’
– Does this service apply to me?
The Service Summary page provides, where applicable:
- Details of service number, GOBiS (title used by GOBiS
staff) and Agency titles (title used by agency staff)
- Links to information to access the relevance of the service
to your business
- Links to view and print forms.
Click the link under Do I Need This? to obtain a description
of the service and its conditions.
Click the link under Additional Information, where available,
for further information relating to the service.
Where application forms are available you can click on the
View button to obtain a .pdf version of the form in a separate
window.
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2.5 Further Assistance
For further assistance, select the Further Assistance tab in
the Navigation bar. If you telephone for assistance, GOBiS staff
will ask for your details and your account to identify the stage
you are at to assist in answering your enquiries.
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